HIPAA-Compliant VA Cleared a 3-Week Prior Auth Backlog in 14 Days
Summit Medical needed HIPAA-trained support for prior authorizations and patient scheduling. Breeze matched them with a specialist in under 48 hours, something three agencies had failed to do in two months.
Dr. Rebecca S.
Founder, Summit Medical Partners
22%+
increase in patient CSAT
$3,800/mo
saved on staffing costs
44hrs
time to placement
The Challenge
A three-week prior-authorization backlog was delaying patient care and pulling clinical staff into admin work they weren't hired to do, and two prior staffing agencies hadn't been able to find someone qualified.
The Solution
Breeze sourced a HIPAA-trained specialist experienced specifically in prior auth workflows and patient scheduling, matched and onboarded in under 48 hours.
Roles hired for
“Our medical practice was drowning in prior auths. Breeze supercharged our operations workflow within days, not months.”
Dr. Rebecca S. , Founder, Summit Medical Partners
The Results
The backlog cleared in 14 days instead of the projected several weeks, and patient satisfaction scores climbed as scheduling response times improved.
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