Support
Customer Support Representative
Delivers responsive, on-brand support across chat, email, and tickets to keep CSAT high.
TicketsLive ChatCSAT
Talent sourced from
Philippines
Latin America
South Africa
All candidates background-checked, skills-tested, and English-proficiency rated before placement.
Commitment
Full-time, dedicated role
One fee covers the person, the contract, and the cover, no separate recruiter invoice.
What's included
Everything handled,
nothing left to chance.
Ticket and inbox coverage
Live chat and email response
Escalation handling per your playbook
CSAT and response-time tracking
Knowledge base and macro maintenance
Direct Slack/email communication
Tool and platform training included
Coverage aligned to your customers' timezones
Ideal for
Built for teams
that move fast.
1
Teams whose support volume has outgrown founder-led coverage
2
Businesses needing consistent response times without burning out staff
3
Teams wanting a dedicated support hire before committing to a full team
4
Businesses expanding into new timezones or languages
Ready to get started?
Matched with your top 3 candidates within 72 hours. No commitment required.
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